Support

Talking Ginger needs your help! Help him get ready for bed and have fun together along the way! Talk to him, tickle him, and play games with him.

Unfortunately, we have no immediate plans to update the game in the near future. But if an update is released, you will receive a notification in the game. Want something new to entertain you in the meantime? Why don't you check out some of our other games? Take a look here: https://talkingtomandfriends.com/apps.

Unfortunately, it won't be possible to restore your old game because Talking Ginger doesn't support saving your game progress.

Unfortunately, Talking Ginger doesn't support saving your game progress.

Unfortunately, it's not possible to move your game between devices because Talking Ginger doesn't support saving game progress.

Good question! You can do this in Settings on your device. You can find instructions here: https://support.google.com/googleplay/answer/1626831?hl=en. Our games are great fun – and you’ll be able to progress through them, with or without in-app purchases. But restricting in-app purchases is an especially good idea if you're going to let kids play our games.

Open the game and tap the toothpaste icon on the right side of the screen and go shopping! Select the item(s) you want to buy and head through to your app store to make the payment. The item(s) will be added to your game account once you’ve made the purchase.

We're sorry, but our in-app purchases are generally non-refundable. But there might be exceptions. Payment transactions for in-app purchases are completed through the Google Play Store so you’ll just need to have a chat with their support team (follow this link: https://support.google.com/googleplay/answer/2479637?hl=en&ref_topic=3364671).

There are two types of ads in the game: those that you choose to watch, and those that are automatically triggered. You can permanently stop the automatically-triggered ads by making an in-app purchase in the game. To make a purchase, just open the store in your game and select the item you want to buy. Once the purchase is processed, automatically-triggered ads will not be shown anymore. However, you will still have the option to watch rewarded video ads.

It’s easy! Just follow these steps:

1. Open Settings on your device and tap Apps and Notifications.
2. Find the game in the list and select it.
3. Under Notifications, tap Show Notifications to turn them off.

We’re sorry to hear that something’s not working with your game. First things first – try closing and opening the game. If that doesn’t help, please press the Contact button on the lower right part of the screen and send us a message.

Good news! The game is compatible with Android 5.0 or later.

That’s a good question! All you need to do is go into the game settings and deselect all ad providers. That should do the trick!

Talking Ginger needs your help! Help him get ready for bed and have fun together along the way! Talk to him, tickle him, and play games with him.

Unfortunately, we have no immediate plans to update the game in the near future. But if an update is released, you will receive a notification in the game. Want something new to entertain you in the meantime? Why don't you check out some of our other games? Take a look here: https://talkingtomandfriends.com/apps.

Unfortunately, it won't be possible to restore your old game because Talking Ginger doesn't support saving your game progress.

Unfortunately, Talking Ginger doesn't support saving your game progress.

Unfortunately, it's not possible to move your game between devices because Talking Ginger doesn't support saving game progress.

Good question! You can do this in Settings on your device. You can find instructions here: https://support.apple.com/en-us/HT204396. Our games are great fun – and you’ll be able to progress through them, with or without in-app purchases. But restricting in-app purchases is an especially good idea if you're going to let kids play our games.

Open the game and tap the toothpaste icon on the right side of the screen and go shopping! Select the item(s) you want to buy and head through to your app store to make the payment. The item(s) will be added to your game account once you’ve made the purchase.

We're sorry, but our in-app purchases are generally non-refundable. But there might be exceptions. Payment transactions for in-app purchases are completed through the App Store so you’ll just need to have a chat with their support team (follow this link: https://support.apple.com/en-us/HT204084).

There are two types of ads in the game: those that you choose to watch, and those that are automatically triggered. You can permanently stop the automatically-triggered ads by making an in-app purchase in the game. To make a purchase, just open the store in your game and select the item you want to buy. Once the purchase is processed, automatically-triggered ads will not be shown anymore. However, you will still have the option to watch rewarded video ads.

It’s easy! Just follow these steps:

1. Open Settings on your device and tap Notifications.
2. Find the game in the list and select it.
3. Tap Allow Notifications to turn them off.

We’re sorry to hear that something’s not working with your game. First things first – try closing and opening the game. If that doesn’t help, please press the Contact button on the lower right part of the screen and send us a message.

Good news! The game is compatible with iOS 10.0 or later.

That’s a good question! All you need to do is go into the game settings and deselect all ad providers. That should do the trick!